How to delete your Clover Dating account?

By | Last Updated on June 30, 2021

What is Clover?

Clover is a popular online dating app. It is currently available in 90 countries of the world. But most of the users on the platform are from the United States(90%) followed by Canada. It is popular among young adults and almost 90% of the users are between the age of 18 and 34. Clover has been featured in different lifestyle magazines multiple times due to its popularity.

Clover is also said to have one of the most active userbases in the dating scene. And that combined with more than 10 million users is a bonus. That alone speaks about how popular the platform is.

The platform is free to use and you don’t have to pay to use it. Almost all of the core features are free but you get extra perks and benefits if you pay for the premium subscription. The premium membership will only make your experience better. Reviews have said that Clover has better features than most of the other dating apps in the business.

Clover has mobile apps available on both the popular platforms – Android and iOS so that you don’t have to worry about the choice of device you own. But unfortunately, there is no web version of the app, so you are required to use a mobile device.

clover account

Why you should think about deleting your Clover account?

Just like any other dating platform in existence, there are issues with Clover too. Let us take a look at the not-so-good aspects of using Clover that might make you want to stray away from the platform or even delete your Clover account for good.

Even though Clover advertises itself as a free-to-use platform and has almost all of its core features free, the good features are hidden behind a paywall. You cannot see users who have liked you nor can you message your matches with a free membership. And you have to pay a monthly subscription fee to get access to them.

Unlike other dating apps, Clover is only available as an app on your phone and not as a website.  At the moment the website is only there to share information about the platform and not as the actual dating platform. Hence you cannot access your profile and matches on a computer. If you value using the platform on your computer on top of using it on your phone, then you will be disappointed. So choose another app is that is what you want from a dating app.

Compared to other popular platforms like Tinder and Bumble, Clover has a smaller pool of single people. So there is less probability of finding a good match here compared to other sites. If you want to be part of a larger pool of singles and boost your chances, then you are better off joining other platforms.

Compared to other dating platforms, Clover seems to be lacking in the Customer Support department. A lot of users have complained about being treated poorly when they inquired about their issues. Users have said that they got late and unhelpful replies. Some of them didn’t even get a reply at all. And on top of that Clover doesn’t seem to have a well-documented guidance section that could help confused and troubled users.

Users have also had issues with payments. Some have expressed that they got scammed out of their money because of recurring payments even after canceling and the customer support being useless in the matter.

Previous users have also complained about the presence of fake profiles, bots, and scammers ruining the dating experience on the platform. Users have had to deal with catfishes (who pretend to be someone they’re not) and scammers who were out for their money.

And since Clover is popular among young adults, you might have a difficult time finding matches if you are 35 years and above. And that combined with the smaller dating pool, the numbers are not on your side. You might have better luck elsewhere.

If these facts made you rethink your choice of Clover you can part ways with the platform. And if you are unhappy with the experience you got from the app, you can choose to delete your account permanently. Then you can choose a platform that suits you the best and has a better experience in the dating scene.

What happens when you delete your Clover account?

When you delete your Clover account, your dating profile will be removed from the search and will no longer be visible to other Clover members on the platform. If you choose to delete your account, your account data will be removed from the platform after 60 days and will no longer be available after that period has expired.

And before you delete your account, it is recommended that you first unsubscribe from your premium membership because Clover does not have the policy of refunding premium subscriptions. And users have had problems with Customer Support helping them with this problem before.

By deleting your account, you will also lose all premium features and perks that come with it. You will also be hidden from other future matches and will not be able to receive messages from your current matches either.  All notifications from Clover will also be muted after your account has been deleted.

And be warned that deletion of your account is permanent and cannot be undone as this is an irreversible process. You can reactivate your account but only within 60 days of the deletion process. After that period of time is over, if you want to use Clover again you will have to create a new account and start over once again.

What happens when you unsubscribe/cancel your Clover subscription?

When you unsubscribe or cancel your premium Clover membership before the next auto-renewal date, you will stop getting billed for the subscription on the next billing cycle. And keep in mind that all premium memberships are non-refundable and you will not be entitled to any refunds after you have canceled.

You will still be billed for the full subscription fee, but you will still be able to enjoy all premium features and perks until your current subscription expires. This action will only prevent you from being charged on the next payment cycle and onwards if you do not wish to continue paying for your premium membership.

If you do not wish to renew your membership, you must cancel it at least 24 hours before the next auto-renewal date. This is the policy of the stores of Apple and Google and Clover is unable to change it. It is also valid for all kinds of payment methods that can be used on Google and Apple’s stores like PayPal, and all kinds of debit, credit, and gift cards.

How to delete your Clover dating account?

If you want to delete your Clover account, it is recommended that you delete all personally identifying information from your online dating profile before you delete your account. And make sure you have turned off auto-renewal before you actually delete your account to prevent yourself from getting automatically billed every month. Clover has been notorious for charging subscription fees even after deleting your account.

delete clover dating account

Delete your Clover account using the official Clover app

To delete your Clover account, follow the step by step instructions below on the official Clover app on your device ( iOS or Android):

  • Step 1: Log into your account using your email address and password
  • Step 2: Tap on the Hamburger menu (three-line menu) on the bottom right corner of your screen
  • Step 3: Tap on Settings (gear icon) at the top right corner of your screen to go to your Profile Settings
  • Step 4: Scroll to the bottom of the page and tap on Deactivate Account
  • Step 5: Now select a reason why you want to delete your account
  • Step 6: Then tap on the Deactivate button
  • Step 7: Now tap on Yes to confirm deleting your account along with all your data

You will be automatically logged out once the deletion process is complete. And remember that you can still reactivate your account within 60 days of you deleting your account.

Delete your Clover account via email

Alternatively, you can also delete your Clover account by contacting the customer support team via email and requesting them to delete your account. Follow the steps below to send an account deletion request:

  • Step 1:  Open your email client associated with your Her account
  • Step 2: Compose an email to Her customer support at [email protected]
  • Step 3: Enter “REQUEST TO DELETE MY ACCOUNT” as the subject of the email
  • Step 4: Now in the body of the email, request the support team to delete your account permanently and remove all your personal information from the platform
  • Step 5: Click on send after you are done writing your email

The Customer Support team may take some time to get back to you depending on their user traffic. And Clover’s support is known to be slow, so please remember to be patient until they delete your account. A confirmation email will be sent to you once they have gone ahead with the deletion process.

How to unsubscribe/cancel your Clover membership?

Please remember that canceling your subscription before its renewal date does not entitle you to a refund, but simply prevents the subscription from automatically renewing every month. But you can continue to use your canceled subscription until the day it expires.

Follow the guide below depending on the device you are using to cancel or unsubscribe from your auto-renewing Clover subscription.

Cancel your Clover subscription on iOS devices (iPhone or iPad)

To cancel your Clover subscription package you bought via iTunes follow the steps below on your iPhone or iPad:

  • Step 1: Go to Settings on your device and choose iTunes and App Store
  • Step 2: Then tap your Apple ID and View Apple ID
  • Step 3: Now enter your password
  • Step 4: Scroll down to Subscriptions and tap on Manage.
  • Step 5: Select Clover and click on Cancel Subscription
  • Step 6: Now confirm that you want to cancel your Clover subscription

Cancel your Clover subscription on Android devices

To cancel your Clover subscription you bought via Google Play, follow the steps on your Android device:

  • Step 1: Launch the Google Play store app on your phone
  • Step 2: Open the menu by tapping on your profile icon
  • Step 3: Now tap on Payments & subscriptions
  • Step 4: Tap on Subscriptions from the list of options
  • Step 5: Locate Clover from the list of subscriptions
  • Step 6: Select Cancel Subscription and confirm to cancel your Clover subscription

How to delete your credit card from your Clover account?

The method of removing your payment method or credit card from your Clover account depends on how you signed up for the premium membership in the first place.

If you paid for your subscription from the mobile app, go to the respective store – either the Apple App Store or the Google Play Store and cancel your subscription from there. You also have the option to remove your payment method completely from the store.

If you paid for the subscription through the website using your credit card, debit card, or a provider like  Paypal you can visit the payment method provider to cancel it manually.

How to appeal for an account deactivated by Clover?

If your account got banned by Clover you might have violated some rule(s) in their Terms of Service. And if you are guilty of doing so, you might not be able to get access to your account again. Clover also states that they reserve the right to ban your account at any moment and without any refunds if are suspected of any suspicious activity on the platform

But if you think your account was wrongfully banned from the platform you can contact Customer Service at [email protected] and explain your situation as well as you can. But don’t get your hopes up just yet because they may not always be able to reinstate your account for violation of policy or inactivity. And Clover had been known to ban accounts for no proper reason, so be prepared for a bad outcome.

And remember they might take some getting back to you via email. So please be patient while they figure out what’s wrong.

How to stop receiving notifications from Clover?

If you are tired of promotional emails and notifications from Clover, you can choose to mute them completely. If you want to get rid of all annoying emails from Clover, you can unsubscribe from all Clover emails.

To do this just go to your email’s inbox, find an email from Clover,  scroll to the bottom of the page and click on Unsubscribe. That way you won’t receive any emails in the future from Clover.

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