How To Delete Curology Account

By Abby •  Updated: 04/28/22 •  3 min read

Curology is a skincare program that is used by many people. By using this program, you can help yourself with your skincare routine. It is also a tool that helps you find products that are suitable for your skin type. The team at Curology has compiled a database of different cosmetic products that are suitable for different types of skin. These products can be used to help the user achieve their skincare goals such as improving the appearance of their skin or preventing acne.

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One of the most important features of Curology is the fact that you can choose your skincare routine, based on what you need and what you prefer. It is possible that when you log into Curology, you will see a list of the products that are suitable for your skin type. That will be in a chart called My Routine or My Recommended Products. You can also use this chart to choose a daily regimen that is suitable for your needs and preferences.

You might decide that sometimes you will have to remove your Curology account. There might be a time when you do not need it anymore, or if you want to upgrade your operating system. On the other hand, another reason that you might want to delete your account is because you might want to use a different skincare program. In this case, you can simply do what follows:

When you are less than 90 days into your membership, it may be that your medication has not had enough time to work with your skin. It is possible that it can take up to 2-3 months to see how your skin reacts to any prescription medication. And that includes Curology. Before you cancel, please check in with your provider or the clinical success team to make sure that they are okay with the changes.

You are able to cancel your account at any time. Start by clicking the I want to cancel button at the bottom of your payment page. You can access your payment page by clicking on the dropdown menu while you are logged into your Curology account.

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You will need to enter their cancellation flow. In order that they can help you improve their service in the future, they may ask a few follow-up questions about the cancellation before the whole request is submitted. Please complete the entire cancellation process in order to submit this request. By choosing to suspend your account at this time, you will not actually be able to cancel your account. You will instead be able to postpone your next shipment.

If you’re looking for something more personal, send a message to the success team and tell them why you want to cancel. They may then make that request on your behalf.

As for the phone, no phone call is necessary. When your account is cancelled and your subscription is deactivated, the company sends you an email confirming that you have cancelled. If you still haven’t received that confirmation, send their success team an email. They will be happy to assist you with confirming that your account has been closed.

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Abby