How To Delete Citi Account

By Abby •  Updated: 04/22/22 •  3 min read

Citi is a company that provides financial services to people in the United States. It is one of the largest banks in the world. The company also produces a wide range of products that millions of people use all over the world. Some of them are credit cards, checking accounts, investment products, mortgage loans.

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What people love about Citibank is the checking account that they have. Because you have a Citibank checking account, you will be able to easily transfer money from your bank account to your checking account, using ATMs or online banking, using direct deposit and mobile banking.

There are times when you might decide that you should delete your Citi bank account. If you decide that you no longer need that computer, or if you decide that you want to upgrade your operating system. One other reason that you might want to delete your Citibank account is that you want to set up a new one. In this situation, you are able to simply do the following:

People who are associated with the Citi program are permitted to deactivate their accounts at the request of the person to whom the accounts are assigned. To deactivate your account, email your request to Include the username and the member id for that account.

If the email address to which the request was sent does not originate from the email address that was recorded on that account, additional documents proving that the person is named may be required. They are unable to accept a request for a phone call, because the person who is calling cannot have a proof of identity.

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You are also able to close your Citi credit card account online by logging into your Citi account and turning on the online chat feature. You must go there, and tell the representative that you are going to close your account. So be sure to answer any questions they may have.

Some of the times, Citi allows you to cancel your account online. Sometimes, a chat agent may tell you that you must call the company to cancel your account and that it is recommended that you cancel your account over the phone.

If you decide to cancel your Citi credit card account, please dial the number that is printed on the back of your card. When you get the opportunity to talk to someone, tell that person that you are closing your account, and give them all the other details they may need.

You will be required to prove that you are the person that you say you are before you can close your account. In order that they will be able to verify it, the following information should be included: your name, your account number, your address, your zip code, your security code, or your account pin, if you have one.

When you close your Citi credit card, you will still need to make payments on the rest of your balance. It is possible that there is a balance on your Citi credit card. There will not be any balance that you cannot withdraw just by closing your account.

When your balance drops to zero, you are permitted to remove the card from your account management page if you prefer. Then, you can complete this very simple task from your online citi account page. It is necessary that you locate the account from which you are planning to unlink. So then, click on the prompt that asks you to ‘unlink this account from my user ID.’”

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