How to delete your Best Buy account?

By Abby •  Updated: 10/10/21 •  8 min read

What is Best Buy?

Best Buy is a US-based multinational consumer electronics retail company that sells all kinds of electronic devices. The company was initially established in 1966. It has its headquarters located in Richmond, Minnesota. The company currently operates in the United States, Canada and Mexico.

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Best buy is one of the most popular retail stores in North America with over 1,000 physical locations in the US and Canada and employs about 100,000 employees.

Best buy is available in multiple languages like English, Spanish and French. You can purchase items from Best Buy by visiting the physical stores or ordering online using their website or mobile app. The mobile app is available for both mobile platforms Android and iOS.

Why you should think about deleting your Best Buy account

Even though Best Buy caters to many users, it is not the perfect organization that everyone is happy with. Let us take a look at some of the shortcomings of Best Buy, which might make you want to delete your account if you haven’t done so already.

The thing people are unhappy about the most with Best Buy is probably their Customer Service. Most people seem to despise the company’s customer service system. People have claimed it to be one of the worst and incompetent support systems that they have ever encountered.

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People have also stated that they have had to wait a long time on hold before talking to a representative. Some people even said they had to wait oh hold for more than an hour before they got connected. And a lot of the time, the representative was unable to help them with their issue. Customers have claimed that the company has wasted a lot of their time, even for simple queries.

Customers have also complained about the delivery service being unreliable and painfully slow. On many occasions, customers have also received damaged items when they were eventually delivered to them. And the customers weren’t reimbursed for their damaged products in many cases either. So, if quick and safe delivery is something you value, Best Buy may not be the best choice.

Previous customers have also claimed that canceling an order is very annoying if you change your mind after ordering it. People have stated that they weren’t allowed to cancel their order just a few minutes after they ordered it.

And if customers encountered defects in the products they ordered, returning them and getting your money back was quite an ordeal for them. People have claimed that it took a lot of time and effort to get their money back. And in some cases, the company didn’t comply with the customer’s request to return their money.

I hope this helped you change your perspective of Best Buy, and if you feel strongly about their service, you can delete your account permanently and part ways with it for good.

What happens when you delete your Best Buy account?

When you delete your Best Buy account, you will permanently lose all your account data associated with the store. And you won’t be able to access your Best Buy account to purchase items from the store once you have deleted it. You will also lose your active orders and purchase history.

And be warned that any reward points you have on your account will also be deleted along with your account. So, if you don’t want to waste your rewards points which could be used to get discounts, be sure to spend them before you delete your account.

If you want to use Best Buy again, you will have to create a new account and set up everything from the beginning. But beware, you will not be able to restore your data from your old account in any way.

What happens when you unsubscribe/cancel your Best Buy Elite membership?

When you cancel your Best Buy Elite membership, you will lose all the perks of being on the Best Buy membership program. You will lose all the premium features like Free Shipping, Reward Points, and Exclusive Deals from the store.

You will also stop getting billed for the premium membership on the next payment cycle. And be warned that all subscriptions are non-refundable, and you will not get back your money after you have canceled your membership early.

You will still be billed for the entire subscription, but you will still have access to all premium features until the subscription lasts. This action will only prevent you from being charged from the next billing period and onwards if you do not wish to continue paying for your Gold subscription.

If you do not wish to renew your subscription, you must cancel it at least 24 hours before the renewal date. The same thing is valid if you have paid for the membership using our debit card, credit card, or a payment service like PayPal.

How to unsubscribe/cancel your Best Buy membership?

You may cancel the Service in respect of a subscription at any time by calling 1-888-BEST BUY (1-
888-237-8289) or chatting with an agent on BestBuy.com at this link. You can also request to cancel your membership by filling up a form at this link to contact Customer Service.

You may also opt-out of auto-renewal by managing your subscriptions via your BestBuy.com account. If you cancel the Service for a subscription, your underlying subscription could also terminate unless you make other payment arrangements directly with the Provider.

If you are having any issues with unsubscribing from your auto-renewing membership service, you should contact your card/payment method provider or bank for further help.

How to delete your Best Buy account?

There are quite a few ways you can delete your Best Buy account. Please select a method that you find the most suitable from the ones shown below.

Delete your Best Buy account via email

You can delete your Best Buy account by contacting the customer support team via email and requesting them to delete your account. Follow the step by step process below to send them an account deletion request:

Since Best Buy’s support has been known to be notoriously slow in solving user issues, the Customer Support team may take some time to get back to you, depending on their user traffic. So, remember to be patient and wait for them to contact you back.

A confirmation email will be sent to you once they have gone ahead with the deletion process. If there are issues with deleting your account, you will get a follow-up email notifying you.

Delete your Best Buy account by calling Customer Support

You can delete your account by directly contacting Best Buy at 1-888-BEST BUY (1-888-237-8289) and providing your account details like your name, email address, phone number, etc., to verify your identity. You can also request the support representative to send you an email confirmation that your account was deleted permanently.

Delete your Best Buy account via Online Chat

You can also choose to delete your account via Best Buy’s online chat feature. You can contact a representative by going to this link and requesting the agent to delete your account. Be sure to mention your name, email address, or phone number to verify your identity so that they can go ahead with the deletion process.

How to delete your credit card from your Best Buy account? 

The method of removing your payment method or credit card from your Best Buy account depends on how you signed up for the premium membership in the first place.

Suppose you paid for the subscription using your credit card, debit card, or a provider like PayPal using the website. In that case, you can visit the payment method provider to cancel it manually.

If you are having issues with your debit or credit card, please contact your bank or your payment provider. Please refer to them for any payment issues that you are facing.

How to stop receiving notifications from Best Buy?

After deleting your account, Best Buy may still send you email notifications about new offers and promotions in the future. If you want to stop receiving all email notifications from Best Buy, you can choose to unsubscribe from all email notifications from the store entirely.

To do this, just go to your email address associated with your Best Buy account, go to your inbox, find an email from Best Buy, scroll to the bottom of the page and click on Unsubscribe and confirm if it asks you to. This action will mute all future email notifications from Best Buy from now on, and you will not be annoyed with useless email spam anymore.

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Abby