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What is Wayfair?
Wayfair is a home furnishing and decorating company that has a wide range of furniture and home decor options for you to select from. The company was founded in 2007 by two friends who were both former employees at Amazon. It has its headquarters in Boston, Massachusetts.
The company sells furniture, bedding, lighting fixtures, rugs, wall art, mirrors, kitchen appliances, etc., and many more things for your home. Wayfair states that it is your destination for all things home and a place that helps everyone, anywhere, create their feeling of home.
It has apps available for Android and iOS. You can download the app from Google Play Store or Apple App Store. The company has more than 1 million active customers who shop on the site every month.
In this article, we will show how to delete your Wayfair account permanently from all devices.
Wayfair is a massive online retail giant that sells over 14 million furniture and home goods, amounting to over $7 billion every year.
Many people find it easier to shop from Wayfair because they can get customer-friendly prices and choose from over 11,000 suppliers.
However, it is not the case with every previous Wayfair customer.
If you did not like the item they delivered and had to pay a fee to return it or the idea of assembling items by hand, then you are not the only one.
Having an account with Wayfair to shop for items from the comfort of your home has certain advantages. However, deleting your account or getting rid of your data from the site is quite tricky.
If you do not wish to own an account with Wayfair, here is how you can proceed with deleting it.
Why you should delete Wayfair account
Even though Wayfair is a large company with a lot of customers, not all of them are satisfied with doing business with it. Let us take a look at some of the issues people have had to deal with. Some of it might even make you want to delete your account
A lot of users have complained about Wayfair’s customer service. People have mentioned that the customer service is late to get to the user’s issues and is often unhelpful in solving the customer’s problems. And more than that, sometimes the customer service representatives have made the situation worse rather than solve it.
Previous users have also complained about the poor delivery service. They have stated that their product didn’t get delivered in time. And some people weren’t notified of the delivery time and date on many occasions.
People have also had issues returning their orders when they didn’t receive a satisfactory product. They also had issues canceling their order even if it was still pending and hadn’t been processed, let alone shipped yet. And when they returned the order it took quite a bit of time to get their refund from the company. And some people even claimed that they didn’t get a full refund on the item they returned.
Another shady thing users have had to deal with is that they couldn’t leave a review on the product they purchased on some occasions. They were not allowed to leave a review which is most likely because the customer service disabled the feature on select products or customers.
I hope these reviews helped you change your opinion about Wayfair.
How to Delete Wayfair account
Unfortunately, Wayfair does not allow its users to delete their accounts through the website. To permanently remove your account, you need to contact the Wayfair support team and request account deletion.
There are currently two different ways to delete your Wayfair account.
Delete Account by Email
You can delete your Wayfair account by sending an email through the website.
Here is the step-by-step guide to sending an email to customer support.
Step 1: Open www.wayfair.com in your browser and then log in.
Step 2: Click on “Account” with a profile icon located at the top-right corner and then choose “Help & Contact”
Step 3: Click on the “Contact Us”
Step 4: Choose “Account settings” from the three options
Step 5: Now, press on “Change email or password” from the three options
Step 6: Chose the “Email us” option
Step 7: Type a deletion request
Enter your name and email in the required field.
Fill the ‘Details’ section with your account deletion request asking to remove your account and personal data from the website.
Then, tap on “Send Message” to confirm your action.
You will receive a confirmation email from Wayfair once your account is deleted.
If you do not receive a response for a few days, you can call customer support instead.
Delete Account by Phone
Alternatively, you can directly call the company’s customer support at 866-263-8325 to request to delete your account with Wayfair.
What Happens Upon Deleting your Wayfair Account?
Once you delete your account with Wayfair.com, all of your personal data, including phone number, email, payment detail, and mailing address, will be removed from their database.
Moreover, you will also lose any unused reward points.
Once deleted, you cannot retrieve your previous account. However, you can always create a new tab with the same email, name, and mailing address.
Note: Wayfair will not let you delete your account if you have any open orders or pending purchases left in your cart. Close the available orders before deleting your account.
How do You Delete Payment Detail from Wayfair?
When you delete your account with Wayfair, your payment detail will also be removed from their database.
If you do not wish to delete your account but only edit or remove your payment detail from their wesbite, here is how you can do it.
Step 1: Log in to www.wayfair.com
Step 2: Navigate to Account Settings and click Payment information
Step 3: Click edit to update your payment detail or press the ‘Trash’ icon to delete it.
Do you have to revoke access from Google upon deleting your account?
Although not necessary, you should revoke access from Google once you delete your account.
Remove access to Google and disconnect sign-in capabilities immediately to secure your Google account.
Does Removing the Wayfair Account Unsubscribe from their Email List?
Not necessarily. You may keep receiving newsletters and promotional from Wayfair even after deleting your account.
To ensure that they stop emailing you, log into https://www.wayfair.com/v/account/email_subscriptions/manage and check your subscription status.
You can only unsubscribe from their email list by manually updating your email subscription settings.
Enter https://www.wayfair.com/session/secure/account/account_welcome.php in your browser, and log in to proceed with updating your email settings.
Alternatively, you can visit https://www.wayfair.com/v/account/email_subscriptions/manage to edit your email preference directly.
How to change your email address and password?
Log into https://www.wayfair.com/session/secure/account/account_welcome.php or navigate the “My Account” page to edit your email address, password, and mailing address.
FAQs on deleting Wayfair account
Q : What information do I need to send a deletion request?
A : All that is needed is the email address associated with your account.
Q : How do I delete my Wayfair account?
A : Deleting your Wayfair account requires you to contact customer service or filling an online form to send an account deletion request.
Q : How do I view my account information?
A : To view and edit your account information, sign in to My Account and click on the links under “Account Info” on the Welcome page.
Q : How do I delete my account?
A : You’ll need to contact the company directly by fling an online form application and requesting they delete your account and all its associated data for you.
Q : How to unsubscribe from the newsletter?
A : If you are tired of email spamming, we recommend that you either mark the mail as spam while opening your mail or unsubscribe from their newsletter by clicking the unsubscribe button given at the bottom of the mail you received.
Q : How do I unsubscribe or receive fewer emails?
A : To unsubscribe or receive fewer emails, click “Email Subscriptions” on the My Account page, where you will then be given the option to “Unsubscribe from all.”
Although a handy platform to shop for home items, including types of furniture, shopping on Wayfair may not be satisfactory to everyone.
If you have decided to remove your account with Wayfair, ensure that you contact customer support and specifically ask to delete your account information and personal information, such as payment details.
We hope this guide has been a great help!