How to delete your Telegraph Dating account

By | Last Updated on July 6, 2021

What is Telegraph Dating?

Telegraph Dating is an online dating service operated by the Telegraph Media Group in the United Kingdom. The company claims to provides a safe, secure, and anonymous way to find and communicate with people of your choice. The site is also home to one of the oldest and best-known mature dating communities.

Telegraph Dating is a straightforward way to meet like-minded singles. As you set up your free profile, simply describe what kind of person you’re looking for. Then, browse the site and view others’ profiles and once you find someone who you feel is a good match, send them a message.

Telegraph Dating has free as well as premium membership options for you to try. But the free membership is kind of limited as it only allows you to read messages from matches and respond to them with one-line replies. If you want to be able to send unlimited and customized messages, you will have to upgrade to a premium membership.

Telegraph has a little over 200,000 users at the moment and about half of those users are active. But if you want to find like-minded and mature people this is the place the be.

Why deleting your Telegraph Dating account is good idea?

Just like any other dating site in existence, there are flaws with Telegraph Dating too. Let us talk about some of the negative aspects of the platform that might make you want to sway away from the dating site. And some of these might even make you want to delete your account if you haven’t done that already.

Telegraph Dating has a small dating pool of about 200,000 users which is tiny compared to what other sites like Tinder and Bumble have. And only about 100,000 of them seem to be active on the platform. If you don’t live in a big city with a large population then your chances of getting a match are slim. Users have complained about not getting matches on the platform.

When you join Telegraph Dating, the registration process has been known to be complicated and time-consuming. You will have to fill out a lengthy registration form. And there are quite a lot of questions asking you about various kinds of personal details to build your profile and get an idea about your personality. And the process is quite time-consuming compared to other dating sites. The company claims it is to deter fake accounts and create a good profile to get you good matches.

Even though there is a free membership you won’t be able to accomplish much with it. You will only be able to send limited messages. And you will also see a lot of pop-ups urging you to upgrade to the premium membership. And this might be very annoying if you just want to use the free version because the pops are very frequent.

As you are forced to pay for the premium subscription plan for a better experience, it doesn’t seem to have many exciting features compared to other dating sites. The premium features are pretty basic such as unlimited messaging which other dating sites have for free. The premium price may be a bit too much for the basic features you get. For the amount of money you pay, the quality and value of service don’t really match the price.

Previous users have also complained about being matched with users with outdated profiles and profiles with no pictures. And users also got matched to people outside their specified range (distance). Even though they got some matches they turned out to be useless as they didn’t receive any messages in return.

Looking at the reviews from previous users, most of them don’t have a positive experience to share. Users feel like they have been cheated out of their money and time spent on the site. If you are to believe the reviews from previous users, then you should probably think about getting rid of your account and leave the platform for good.

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What happens when you delete your Telegraph Dating account?

When you delete your Telegraph Dating account, all your account information will be deleted forever. And your online dating profile will be permanently removed from the platform along with all your personal info.

All your previous and current matches and messages, profile photos, and all previous activity on the site will also be removed. You will be hidden from other potential matches and will not be able to receive messages from them either.  All notifications from Telegraph Dating will also be muted.

This process cannot be reversed and will completely delete all your details on the site. If you are a subscriber and have time left on your subscription, it will be deleted with your records and cannot be refunded or applied to other (future) profiles either. Remember that Telegraph Dating does not have a policy of refunding premium subscriptions after 14 days of using the service.

It is recommended that you first unsubscribe from your current subscription plan before deleting your account.  By deleting your account, you will lose all premium features and perks that come with it.

You will not be able to get restore your account in any possible way. If you want to use Telegraph Dating again, you will have to create a new account and start over.

If you are not sure about deleting your account, it is recommended that you simply hide your profile. That way you will get to keep your profile information and come back when you want to.

What happens when you unsubscribe/cancel your Telegraph Dating subscription?

When you unsubscribe or cancel your premium subscription from Telegraph Dating, you will stop getting billed for the premium membership on the next payment cycle. And be warned that all subscriptions are non-refundable and you will not get back your money after you have canceled your membership. You will also not be entitled to any discounts in the future when you cancel early.

You will still be billed for the full subscription, but you will still have access to all premium features until the subscription lasts. This action will only prevent you from being charged from the next month and onwards if you do not wish to continue paying for your premium subscription.

If you do not wish to renew your subscription, you must cancel it at least 48 hours before the renewal date. This is the policy of the stores of Apple and Google and Telegraph Dating is unable to change it. The same thing is valid if you paid for the membership using your debit card, credit card, or another payment service like PayPal through their website.

How to delete your Telegraph Dating account?

If you want to delete your Telegraph Dating account, it is recommended that you first delete all your personally identifying information from the site. And make sure you have turned off automatic renewal before you actually delete your account to prevent yourself from getting automatically charged every month.

Follow the step-by-step instructions below on a web browser of your choice to delete your Telegraph Dating account:

  • Step 1: Go to dating.telegraph.co.uk and log into your account with your email address and password
  • Step 2: Click on the Menu tab on the top right corner of your screen
  • Step 3: Now click on the Profile option from the drop-down menu
  • Step 4: Now click on Account Details
  • Step 5: Then click on the Delete my profile link at the bottom of the page
  • Step 6: Now Confirm to delete your account permanently

And remember that deleting your account is permanent and you will lose all of your account information once you go ahead with the process.

Alternatively, you can delete your account by contacting Customer Service. Select the appropriate options in the contact form and request the support staff to delete your account permanently all with all your account data.

How to unsubscribe/cancel your Telegraph Dating membership?

Please remember that canceling a subscription before its renewal date does not entitle you to a refund, but simply prevents the subscription from automatically renewing every month. But you can continue to use your canceled subscription until its expiry date. And, remember that automatic renewal cancellations can take your payment provider up to 48 hours to process.

Follow the guide below depending on the device you are using to cancel or unsubscribe from your Telegraph Dating subscription.

Cancel your Telegraph Dating subscription on iOS devices (iPhone or iPad)

To cancel your Telegraph Dating subscription package bought via iTunes follow the steps below on your iPhone or iPad:

  • Step 1: Go to Settings on your device and choose iTunes and App Store
  • Step 2: Then tap your Apple ID and View Apple ID
  • Step 3: Now enter your password
  • Step 4: Scroll down to Subscriptions and tap on Manage.
  • Step 5: Select Telegraph Dating and click on Cancel Subscription
  • Step 6: Now confirm that you want to cancel your Telegraph Dating subscription

Cancel your Telegraph Dating subscription on Android devices

To cancel your Telegraph Dating subscription you bought via Google Play, follow the steps on your Android device:

  • Step 1: Launch the Google Play store on your phone
  • Step 2: Open the menu by tapping on your profile icon
  • Step 3: Now tap on Payments & subscriptions
  • Step 4: Tap on Subscriptions from the list of options
  • Step 5: Locate Telegraph Dating from the list of subscriptions
  • Step 6: Select Cancel Subscription and confirm

Cancel your subscription through the website

If you paid for your subscription with your debit card, credit card, or a provider like PayPal, follow the instructions below on a web browser of your choice to cancel your subscription:

  • Step 1: Go to dating.telegraph.co.uk and log into your account with your email address and password
  • Step 2: Click on the Menu tab on the top right corner of your screen
  • Step 3: Now click on the Profile option from the drop-down menu
  • Step 4: Click on Subscriptions
  • Step 5: then click on Subscription Status
  • Step 6: Now follow the link with your payment method to cancel  your subscription

How to disable/hide your Telegraph Dating account?

If you want to take a break from online dating, you can Hide your account. But remember that you have to have used the site for 30 days before you can Hide your account. When your profile is hidden, you won’t be visible to anyone and your account will remain dormant. But you will still keep your profile, connections, and message history when you choose to come back.

You might want to do this if you’re going on a vacation or simply if you want to take a break from the app for a while. You also won’t be annoyed with any notifications or emails either. If you’re a paid member, automatic renewal will continue while your profile is hidden unless you turn it off manually.

Follow the steps below on a web browser to Hide your Telegraph Dating account and hide yourself from other users temporarily:

  1. Step 1: Go to dating.telegraph.co.uk and log into your account with your email address and password
  2. Step 2: Click on the Menu tab on the top right corner of your screen
  3. Step 3: Now click on the Profile option from the drop-down menu
  4. Step 4: Click on Settings from the list of options
  5. Step 5: Now change the Visible option to Hidden by clicking on it

Note:  You can switch your profile status back to visible at any time you wish to do so.

How to delete your credit card from your Telegraph Dating account?

The method of removing your payment method like credit card or debit card from your Telegraph Dating account depends on how you signed up for the premium subscription in the first place.

If you paid for your subscription from the mobile app, go to the respective store – either the Apple App Store or the Google Play Store and cancel your subscription from there.

If you paid for the subscription through the website using your credit, debit card, or a provider like  Paypal you need to visit the payment method provider to cancel it manually.

For more information, you can visit your Subscription Status page.

How to appeal for an account deactivated by Telegraph Dating?

If your account got banned by Telegraph Dating you might have violated some rule(s) in their Terms of Service and might have been engaged in some disruptive or abusive activity on the site. And if you are guilty of doing so, you might not be able to get access to your account again.

Since Telegraph Dating is very strict about its policies, you might have been reported by other users for misconduct which might have resulted in your ban. Telegraph Dating also states that they reserve the right to terminate your account at any moment and without any refunds if you are found to be guilty.

But if you think you didn’t go against their policies and were wrongfully banned from the platform you can contact Customer Service at this link and explain your situation as well as you can. But don’t get your hope up because they may not always be able to reinstate your account for violation of site policies.

How to stop receiving notifications from Telegraph Dating?

If you want to mute all notifications from Telegraph Dating, you can choose to Hide your account. That way you will get to keep all your account data as long as you need to be inactive and mute all notifications during that time.

You might still get some promotional emails even after hiding your profile. If you want to get rid of that too, you can unsubscribe from Telegraph Dating emails completely. To do this just go to your email’s inbox, find an email from Telegraph Dating, scroll to the bottom and click on Unsubscribe. This will mute all future email notifications from Telegraph Dating from now on.

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