How to delete your Jdate dating account? [Step-By-Step Guide]

By Abby •  Updated: 08/13/21 •  13 min read

What is Jdate?

Jdate is an online dating service especially aimed at Jewish singles. It is a niche dating site that caters to singles in the Jewish community. Jdate is owned by the parent company Spark Networks which also operates several other popular dating sites like Zoosk, Christian Mingle, Silver Singles, etc.

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There are about 240000 members on the platform in different parts of the world, most of whom are concentrated in the USA and Israel. You can choose to use the site in different languages like English, Hebrew, German, Spanish and French. Members can mark their Jewish affiliation in their profile and let others know what kind of Jewish doctrine they believe in.

Even though the site is meant for Jewish dating, users of other different faiths are free to participate and take a chance at finding their life partner. JDate is also homosexuality friendly and you can search for people of the same sex.

Jdate has mobile apps for both the popular platforms – Android and iOS and even on the web so you don’t have to worry about the type of device you own. Jdate offers free as well as premium membership options to its users. You will get exclusive features with the paid subscription that will improve your dating experience. You can also try the limited free trial to get a feel of the premium services.

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Why you should think about deleting your Jdate dating account?

Just like any other dating service, there are a few negative sides to Jdate that you might not appreciate. Let us take a look at some of these negative details that might make you want to delete your account permanently and leave the platform for something better.

Even though there is an option to use the platform for free, there isn’t much you can accomplish without a paid subscription. Many useful features are hidden behind a paywall and you will have to purchase the membership to be able to use them. You will have to subscribe to the paid option if you want to message other users, hide your profile and online status, see photos of other users, and many more.

Since the site is supposed to be for long-term and serious relationships, it is not suited to individuals that aren’t ready to tie the knot yet or commit to something serious, If you are looking for casual relationships and hookups this is not the platform for you.

And if you are a woman on Jdate you have a disadvantage because women outnumber men by quite a bit. More than 60% percent of the user base is female so that’s a disadvantage if you are looking for a male partner.

Jdate also doesn’t seem to have a sophisticated matching algorithm. It only includes a simple matching algorithm so there is less chance of you getting highly compatible partners. if you want to get highly compatible matches based on your personalities, Jdate is not it.

If you choose to buy the premium subscription it is going to cost you a pretty penny because it is one of the more expensive membership options you can purchase in the dating world. There are other options that are much cheaper and include similar or sometimes even better features.

According to reviews by previous users on Yelp, there seems to be a negative opinion about Jdate’s services. People seem to have been dissatisfied with many things. Users have stated that they received a lot of incompatible matches with improper age groups or people who live too far away.

Users also seem to encounter a lot of catfish (people pretending to be someone else) and scammers who are out to get your money. People also complained about seeing fake profiles and bots that seem to send spam messages and don’t seem to reply when initiating conversations with them. Users stated that these bot accounts ruined their experience on the site.

People were also unhappy with the customer support team from Jdate. They stated that the customer care was unable to solve their problems or was very late and unprofessional. Users also said they have had issues with recurring payments and the staff did nothing to help solve the issues they were facing.

Users have also complained about the company trying to coerce you to buy the premium membership-based on false assurances and fake profiles. Users stated that they received a lot of winks and messages before purchasing the premium subscription. But after they did so, the messages and winks stopped altogether.

After being aware of these facts, I hope you have a better idea about the negative side of Jdate. If you feel like these facts changed your opinion of Jdate you can choose to permanently delete your account and leave the platform for something better.

What happens when you delete your Jdate dating account?

When you delete your Jdate dating account, your online dating profile will be removed from the platform along with all your personal information. You will not show up in the search results or recommendations either.

Please keep in mind that once your profile is removed you will not be able to access any of the information again. This includes your profile information, matches, and messages. If there is any information within your profile that you would like to have access to, it is recommended that you retrieve it before you remove your profile.

And remember that the removal of your profile cannot be reversed. You will also not receive new matches nor will you be able to message any of your matches.

All your previous and current matches and messages, profile photos, and all previous activity on the site will also be removed without a trace. You will be hidden from other potential partners and will not be able to receive messages from them either. All notifications from Jdate will also be silenced when you delete your account.

If you are a premium member and have time left on your subscription, it will be discarded and cannot be refunded or applied to other profiles either. Remember that Jdate does not have a policy of refunding premium subscriptions after deleting your account.

It is also recommended that you first unsubscribe from your current subscription plan before deleting your account.  By deleting your account, you will lose all exclusive membership features and options that come with it.

You will not be able to get restore your account in any way as it is a permanent process. If you want to use Jdate again, you will have to create a new account and start over.

What happens when you unsubscribe or cancel your Jdate dating subscription?

When you unsubscribe or cancel your Jdate premium membership, you will stop getting billed for the premium membership on the next payment cycle. And be warned that all subscriptions are non-refundable and you will not get back your money after you have canceled your membership.

You will still be billed for the full subscription, but you will still have access to all premium features until the subscription lasts. This action will only prevent you from being charged from the next month and onwards if you do not wish to continue paying for your premium subscription.

You will also not be entitled to any discounts on future subscriptions when you cancel early.

If you do not wish to renew your subscription, you must cancel it at least 24 hours before the renewal date. This is the policy of the stores of Apple and Google and Jdate is unable to change it. The same thing is valid if you have paid for the membership using our debit card, credit card, or another payment service like PayPal.

How to delete your Jdate dating account?

If you want to delete your Jdate account, it is recommended that you delete all your personally identifying information from the site before you delete your account. And make sure you have turned off automatic renewal before you delete your account to prevent yourself from getting automatically billed every month.

How to Delete your Jdate account using the website

Follow the steps below to permanently delete your Jdate account using their official website:

How to delete your Jdate account using the mobile app

Follow the steps below to permanently delete your account using the official Jdate app ( Android or iOS ) :

How to cancel your Jdate dating membership?

Please remember that canceling a subscription before its renewal date does not entitle you to a refund, but simply prevents the automatic renewal of your subscription every month. But you can continue to use your canceled subscription until its expiry date.

Follow the guide below depending on the device you are using to cancel or unsubscribe from your Jdate subscription.


How to cancel your Jdate subscription on iOS devices (iPhone or iPad)

To cancel your Jdate subscription package bought via iTunes follow the steps below on your iPhone or iPad:

How to cancel your Jdate subscription on Android devices

To cancel your Jdate subscription package you bought via Google Play, follow the steps on your Android device:

How to cancel your Jdate subscription through the website

If you bought the Jdate subscription using your credit card, debit card or a service like PayPal follow the instructions below on a web browser of your choice to turn off automatic renewal on your account:

After you have successfully completed these steps,  you will receive a confirmation email from Jdate.

How to delete your credit card from your Jdate dating account?

The method of removing your payment method or credit card from your Jdate account depends on how you signed up for the premium membership in the first place.

If you paid for your subscription from the mobile app, go to the respective store – either the Apple App Store or the Google Play Store and cancel your subscription from there. You also have the option to remove your payment method completely from the store.

Unfortunately, Jdate doesn’t allow you to change your bank account details after your first payment has been made because of security reasons. Please speak to your bank about making the changes.

If you paid for the subscription through the website using your credit card, debit card, or a provider like Paypal you can visit the payment method provider to cancel it manually.

You can also try contacting your payment method’s customer support for further help regarding this matter.

How to appeal for an account deactivated by Jdate dating? 

If your account got banned by Jdate, you might have violated some policy in their Terms of Service and engaged in some disruptive or abusive activity on the platform. And if you are guilty of doing so, you might not be able to get access to your account again.

Your profile may have been banned due to a breach of contract as specified in Jdate’s Terms and Conditions. Remember that you as a member have agreed to these terms when you signed up for the service.

For this reason, Jdate reserves the right to ban your account if they find a clear offense such as sharing inappropriate comments or pictures or posting private contact details on the site.

But if you think you didn’t go against their policies and were wrongfully banned from the platform you can contact Jdate Customer Care at this link and plead your case as well as you can. But don’t get your hopes up because they may not always be able to reinstate your account for violation of site policies.

How to stop receiving notifications from Jdate dating?

Jdate sends you notifications about any likes, messages, or matches on your profile. You can choose what kind of notifications you want to see from Jdate and can also completely mute them if you want to.  Follow the guide below to customize your push notifications and emails:

Follow the steps below on the Jdate app on your device (Android or iOS):

Note: A blue checkmark next to an email/push notification category indicates that you’re signed up to receive notifications. It may take up to 48 hours for notifications to stop completely.

You might still get some promotional emails and newsletters even after changing your notification preferences. If you want to get rid of that too, you can unsubscribe from all Jdate emails completely.

To do this just go to your email’s inbox, find an email from Jdate, scroll to the bottom of the page and click on Unsubscribe. This will mute all future email notifications from Jdate from now on.

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