How to delete your Christian Connection dating account?

By | Last Updated on July 19, 2021

What is Christian Connection?

Christian Connection is an online dating platform specially intended for Christian people. It falls under the category of niche dating sites as it caters exclusively to Christian individuals. The dating site is dedicated to matching single Christians in the United Kingdom, Ireland, Australia, United States, Canada, Singapore, Hong Kong, New Zealand, and South Africa.

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Since its launch in 2000, the company claims that thousands of like-minded people have found relationships, friendship, marriage, and community through Christian Connection. The company states that it has built the service around a set of core Christian faith and values and seeks to serve Christians from all backgrounds and traditions. And the company also assures you that their team works around the clock to keep you safe and ensure the site and app have 100% genuine and active members.

It also features mobile apps for both iOS and Android devices and even a functioning website so your device choice doesn’t stop you from finding the special one for you. The site includes both free and premium membership options for you to choose from. And you can try the premium membership using the 3 day trial period to get familiar with the platform and have a taste of premium features.

Why deleting your Christian Connection account is good for you?

Just like any other dating app, there are quite a few controversies surrounding Christian Connection. Even though Christian Connection is a niche dating site catering exclusively to Christian singles, most of the members don’t seem to be quite happy about the service they got for the time and money they spent here. Let us take a look at why that might have happened and why you should maybe rethink your choices and even delete your account and part ways with the platform for good.

Even though there is a free version you can use you will be restricted to sending a limited number of messages per day to your matches and won’t be able to see who’s online at the moment. You also won’t be treated as a priority customer by the customer support team if you face any errors or problems on the site or app. You will have to pay the premium subscription fee if you want to have a good experience on the site.

Previous users have complained that they saw a lot of notifications stating that other people were interested in them when they were using the free version. And after they purchased the premium subscriptions the notifications faded away and the matches they got didn’t even bother to reply at all. Users complained that they were cheated by the company to buy the premium subscription by showing them false hopes and assurances.

Users have also complained about getting banned for seemingly nothing. They said that they got their accounts terminated because of some photos they uploaded of them going to the beach in swimming trunks which were falsely classified as nudity.

People have also complained about the number of fake accounts that don’t reply when you send them a message. The users claimed that such profiles only exist to boost the number of users and make it seem like an active community when in reality is not. And another reason might be that other users who haven’t paid for the subscription don’t have the option to message you. This creates an issue of keeping free members and paid members in the same pool when they can’t even have a back and forth conversation.

Users have also complained about the customer service being ineffective in dealing with customer’s issues and problems that they have been facing. Customers lamented about being ignored by the support staff.

Some customers have even complained about getting their accounts banned for sharing their views and opinions which was in no way demeaning or illegal. And on top of that, they were messaged by people who wanted to scam them out of their money. So it’s fair to say there are scammers and catfish in the dating pool of this site.

As it seems, even if the dating site is Christian their business practices don’t seem very Christian-like according to its users. So, if these experiences from previous users helped to change your mind about Christian Connection, you can choose to delete your account for good and part ways with the platform. You don’t need to waste your hard-earned money on a service that doesn’t give you anything in return but a bad experience.

christian connection dating

What happens when you delete your Christian Connection account?

When you delete your Christian Connection account, your dating profile will be removed from the platform and you will no longer be visible to other potential matches. If you choose the delete your account, your account information will be removed from the platform immediately. All your photos, records, and matches relating to your profile will also be deleted from the platform.

And if you want to delete your account it is recommended that you first unsubscribe from your current subscription plan because Christian Connection does not have the policy of turning off auto-renewal when you delete your account. If you close your account with any subscription time remaining, you will lose the remainder of your subscription period.

You will also be hidden from other future matches and will not be able to receive messages from your current matches either.  You will also not be bothered by notifications from Christian Connection will also be muted.

And be warned that deletion of your account is a permanent action and cannot be undone as this is an irreversible process. You will not be able to reactivate your old account once you have completed the deletion process. If you want to use Christian Connection again you will have to create a new account and start over.

What happens when you unsubscribe or cancel your Christian Connection subscription?

After you unsubscribe or cancel your premium membership, you will stop getting billed for the premium services on the next payment cycle. And remember that all subscriptions are non-refundable and you will not get back your money after you have canceled your subscription.

You will still be billed for the full subscription, but you will still have access to all premium features until the subscription lasts. It will only prevent you from being charged from the next month and onwards if you do not wish to continue paying for your premium subscription.

But if you cancel your premium membership within 14 days of using the service, you can get a refund by contacting customer support.

If you do not wish to renew your subscription, you must cancel it at least 24 hours before the renewal date. This is the policy of the stores of Apple and Google and Christian Connection is unable to change it. The same thing is valid if you have paid for the membership using your debit card, credit card, or another payment service like PayPal on their website.

Cancel your Christian Connection membership

Please remember that canceling a subscription before its renewal date does not entitle you to a refund, but simply prevents the subscription from automatically renewing every month. But you can continue to use your canceled subscription until its expiry date.

Follow the guide below depending on the device you are using to cancel or unsubscribe from your Christian Connection premium membership.

How to cancel your Christian Connection subscription on iOS devices (iPhone or iPad)

To cancel your Christian Connection subscription package bought via iTunes follow the steps below on your iPhone or iPad:

  • Step 1: Go to Settings on your device and choose iTunes and App Store
  • Step 2: Then tap your Apple ID and View Apple ID
  • Step 3: Now enter your password
  • Step 4: Scroll down to Subscriptions and tap on Manage.
  • Step 5: Select Christian Connection and click on Cancel Subscription
  • Step 6: Now confirm that you want to cancel your Christian Connection subscription

How to cancel your Christian Connection subscription on Android devices

To cancel your Christian Connection subscription you bought via Google Play, follow the steps on your Android device:

  • Step 1: Launch the Google Play store on your phone
  • Step 2: Open the menu by tapping on your profile icon
  • Step 3: Now tap on Payments & subscriptions
  • Step 4: Tap on Subscriptions from the list of options
  • Step 5: Locate Christian Connection from the list of subscriptions
  • Step 6: Select Cancel Subscription and confirm

 

How to cancel your Christian Connection subscription through the website

If you bought the Christian Connection subscription using your credit card, debit card or a payment service like PayPal follow the instructions below on a web browser of your choice:

  • Step 1: Go to christianconnection.com and log into your account using your registered email address and password
  • Step 2: Click on the You in the top right corner of your screen
  • Step 3: Then click on Profile & Settings from the dropdown menu
  • Step 4: Now click on Subscription 
  • Step 5: Then click on the Cancel recurring subscription link
  • Step 6: Enter your credentials if you are prompted to and Confirm

Delete your Christian Connection account?

If you want to delete your Christian Connection account, it is recommended that you delete all your personally identifying information from the site before you delete your account. And make sure you have turned off the automatic renewal feature before you actually delete your account to prevent yourself from getting automatically billed every month.

How to delete your Christian Connection account using the official website

Follow the instructions below on any web browser of your choice to permanently delete your account:

  • Step 1: Go to christianconnection.com and log into your account using your registered email address and password
  • Step 2: Click on the You in the top right corner of your screen
  • Step 3: Then click on Profiles & Settings from the dropdown menu
  • Step 4: Scroll to the bottom of the page and click on the Close your account link
  • Step 5: Finally, confirm that you want to delete your account

How to delete your Christian Connection account via email

Alternatively, you can also delete your account by contacting the customer support team via email and requesting them to delete your account. Follow the steps below to send an account deletion request:

  • Step 1:  Open your email client associated with your Her account
  • Step 2: Compose an email to Her customer support at help@christianconnection.com
  • Step 3: Enter “REQUEST TO DELETE MY ACCOUNT” as the subject of the email
  • Step 4: Now in the body of the email, request the support team to delete your account permanently and remove all your personal data from the platform. And be sure to mention your identifying information like your email address or phone number.
  • Step 5: Click on send after you are done writing your email

The Customer Support team may take some time to get back to you depending on their user traffic. And Christian Connection’s support has been known to be unreliable and slow, so please remember to be patient until they delete your account. A confirmation email will be sent to you once they have gone ahead with the deletion process.

How to disable or hide your Christian Connection account?

If you want to take a break from Christian Connection, you can choose to  Hide your account. When your profile is hidden, other users won’t be able to see or contact you, and you won’t be able to browse any other profiles. You will also not have access to any features on the site or app. But you will still keep your profile, connections, and message history when you choose to come back.

You might want to do this if you’re going on a vacation or simply if you want to take a break from the app for a while. You also won’t be annoyed with any notifications or emails either. If you have an active membership, automatic renewal will continue while your profile is hidden unless you turn it off manually.

Follow the steps below on a web browser to Hide your Christian Connection account and hide yourself from other users temporarily:

  • Step 1: Go to christianconnection.com and log into your account using your registered email address and password
  • Step 2: Click on You on the top right corner of your screen
  • Step 3: Then click on Profiles & Settings from the dropdown menu
  • Step 4: Now click on Privacy Settings
  • Step 5: Then click on the Hide my profile from everyone option
  • Step 6: Finally save your settings by clicking on Save Privacy Settings

How to delete your credit card from your Christian Connection account? 

The method of removing your payment method or credit card from your Christian Connection account depends on how you signed up for the premium membership in the first place.

If you paid for your subscription from the mobile app, go to the respective store – either the Apple App Store or the Google Play Store and cancel your subscription from there. You also have the option to remove your payment method completely from the store.

If you paid for the subscription through the website using your credit card, debit card, or a payment service like Paypal you can visit the payment method provider to cancel it manually.

Please speak to your bank about making changes to your subscription or contact your payment method’s customer support for further help regarding this matter.

How to appeal for an account deactivated by Christian Connection? 

If your account got banned by Christian Connection you might have violated some rule(s) in their Terms of Service or community guidelines and might have been engaged in some disruptive or abusive activity on the site. And if you are guilty of doing so, you might not be able to get access to your account again.

Your profile may have been banned due to breach of contract as specified in the platform’s Terms and Conditions. Remember that you as a member have agreed to these terms during the registration process. For this reason, Christian Connection reserves the right to terminate an account if they find a clear offense such as uploading inappropriate pictures or posting private contact details within your account.

But if you think you didn’t go against their policies and were wrongfully banned from the platform you can contact Customer Service at help@christianconnection.com and explain your situation as well as you can. But don’t get your hope up because they may not always be able to reinstate your account for violation of site policies.

How to stop receiving notifications from Christian Connection?

There are three types of notifications Christian Connection can show you – email notifications and0 push notifications (in-app). You cannot mute notifications directly from the app but you can mute email notifications. To mute push notifications, you will have to turn on Do Not Disturb mode on your phone manually.

Mute email notifications using the app ( Android and iOS )

  • Step 1:  Open the app and log into your account
  • Step 2: Tap on the three-dot menu at the bottom right corner of your screen
  • Step 3:  Then tap on Notifications
  • Step 4: Now uncheck the checkbox next to the type of notification you want to mute
  • Step 5: Finally save your settings to change your notification preferences

Mute email notifications using the official website

  • Step 1: Go to christianconnection.com and log into your account using your registered email address and password
  • Step 2: Click on You on the top right corner of your screen
  • Step 3: Then click on Profiles & Settings from the dropdown menu
  •  Step 4: Then click on Notifications
  • Step 5: Now uncheck the checkbox next to the type of notification you want to mute
  • Step 6: Finally save your settings to change your notification preferences

If you are looking to delete other subscription-based accounts, look into our guide on deleting Your OnlyFans Account, deleting Match Account, and deleting Badoo account.

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